Frequently Asked Questions

FAQ’s




Bookings/Cancellations

Guests may cancel up to two weeks prior to arrival and receive a full refund.

Guests may cancel up to two weeks prior to arrival and receive a full refund.

Children are welcome at Bailey Cottage, however, there is no facility for children to stay at The Dove Cote.

Dogs and other pets are not allowed at any of our properties.

Check-in/Check-out

Your accommodation will be free to check-in from 4:00 pm on the day of your arrival.

Your accommodation will be free to check in anytime after 4.00pm. Please contact us if an earlier time is required. We will try to accommodate your request.

Please check-out of your accommodation by 10:00am on the day you are leaving.

Travel/Directions

We will email you detailed travel directions shortly before your check-in date.

Leeds/Bradford Airport is approximately 29 miles away. The nearest train station is Skipton, 10 miles away. There is a bus stop 100 metres away from The Dovecote.

Leeds/Bradford Airport is approximately 24 miles away. The closest train station is Gargrave, 0.5 miles away. There is a bus stop 100 metres away from Bailey Cottage.

Cooking facilities

Every property has an oven and hob (either gas or electric), microwave oven, refrigerator and dishwasher.

Additionally, there is a selection of cookware, tableware, glassware and cutlery.

Properties are fully stocked with kitchen basics – condiments, oils, tea, coffee, cleaning equipment, dishwasher tablets, toilet rolls and bathroom toiletries.

Local shops/services

You will find the following shops/facilities the approximate distance from The Dovecote: Supermarket – ½ mile, Butcher – ½ mile, Delicatessen – 1½ miles, Bakery – 1½ miles, Florist – 1 mile, Chemist – 1 mile, Leisure Centre with Pool & Spa – ½ mile.

You will find the following shops/facilities the approximate distance from Bailey Cottage: Supermarket – ½ mile, Chemist – ½ mile, – Florist – ½ mile, Leisure Centre with Pool & Spa – 2 ½ miles.

Organising activities

Please contact us for information on activities including, Horse Riding, Cycle Hire, Guided Walking and Local Attractions. We can also help with restaurant reservations and special celebrations.


Useful information

Below you will find some extra information about a stay with us at The Dovecote or Bailey Cottage. If there is any help which you may need then please contact us before booking.

Directions

If you need help with directions to your accommodation please contact us.

Key collection

We operate key safes at some of our properties or you can collect keys from your host.

Checking-in

If you need any specific help when checking-in please contact Lydia your host.

Reviews

We value the Reviews which you leave on third party booking sites for your stay with us.

Feedback

Is there anything that would have made your stay better? We value any feedback.

Cancellations

If you need any assistance with cancelling your stay then please contact Lydia, who will be able to help.